GRIHASTHAS

Privacy Policy

The Grihasthas Privacy Policy explains what information we collect, why we use it, how it supports the marketplace and how you can manage your marketing preferences.

Last updated: 5 October 2026

1. What This Privacy Policy Covers

This policy applies to information processed when you browse the Grihasthas marketplace, create or use an account, place an order, participate as a seller, contact Grihasthas or use related marketplace services.

2. Information We May Collect

  • Account details such as name, email address and mobile number.
  • Delivery addresses, orders, wishlist activity and other customer account information.
  • Seller application and marketplace participation information.
  • Information needed for payment, order processing and customer support.
  • Technical information used for site operation, authentication, security and troubleshooting.
  • Communications and information you provide when contacting Grihasthas.

3. How We Use Information

Grihasthas uses information to operate the marketplace, provide customer and seller accounts, process orders, support authentication and security, communicate service updates, improve the experience and send marketing communications when those communications are enabled.

4. Marketing Email Preferences

Marketing campaigns include an unsubscribe option. When a customer unsubscribes, Grihasthas records the preference and future marketing campaigns are designed to exclude that account.

Important account, security, order and service messages are separate from marketing communications and may still be sent when necessary to provide the requested service.

5. Information Sharing

Information may be shared with marketplace sellers when necessary to fulfill an order or support a seller-related service. Grihasthas may also use service providers for hosting, payments, email, authentication, security and other operational services.

6. Security and Retention

Grihasthas uses reasonable technical and organizational measures intended to protect information. Information may be retained as needed for account management, order history, security, disputes, legal obligations and legitimate marketplace operations.

Customer Feedback

Grihasthas will publish genuine customer feedback here as verified testimonials become available. Customer testimonials are never fabricated or presented as real experiences without permission.

Verified customer testimonials

Real customer stories and feedback will be displayed in this section after they are collected and verified.

Frequently Asked Questions

What information does Grihasthas collect?
Grihasthas may collect account information such as your name, email address, mobile number, addresses, orders, wishlist activity, seller information, communications and technical information needed to operate and secure the marketplace.
Why does Grihasthas use my personal information?
Grihasthas uses information to operate customer and seller accounts, process orders, provide authentication and security, communicate important service information, improve the marketplace and provide marketing communications when marketing emails are enabled.
Does Grihasthas sell personal information?
Grihasthas does not treat personal information as a product for sale. Information may be shared with marketplace sellers and service providers where necessary to fulfill orders, operate the website, process payments, provide communications or protect the service.
How can I unsubscribe from Grihasthas marketing emails?
Marketing emails include an unsubscribe link. Selecting that link updates your Grihasthas marketing preference so future marketing campaigns exclude your account.
Can I update my Grihasthas account information?
Yes. Depending on the information, you can review and update account details through your Grihasthas account or contact Grihasthas Support for assistance.